FREQUENTLY ASKED QUESTIONS

HOW LONG HAVE YOU BEEN IN BUSINESS?

MAYS was established in 2007 in Lawrenceville, Georgia
and moved to Mckinney, Texas in 2011

MY PET NEEDS TO GO TO THE VET, WILL YOU TAKE THEM?

If you pet becomes ill while in our care, we will transport your pet to your vet or the nearest emergency vet.

ARE YOU LICENSED AND INSURED?

Of course! We have business license (DBA) in Texas (Collin County) We are insured through
Small Business Insurers of the Carolinas.

WHAT IS YOUR CANCELLATION POLICY?

CANCEL 7 DAYS OR MORE IN ADVANCE OF YOUR FIRST SCHEDULED VISIT- NO CHARGE

LESS THAN 7 DAYS- 33% OF TOTAL BILL

LESS THAN 5 DAYS-50% OF TOTAL BILL

LESS THAN 3 DAYS-NO REFUNDS